Free Shipping and Charges

HONG KONG: We offers free shipping throughout Hong Kong for online purchases worth HKD 500 and above. Shipping charges cost HKD 40 for orders below HKD 500.

MACAU & CHINA: We offers free shipping for online purchases worth HKD 1,500 and above. Shipping charges cost HKD 100 for orders below HKD 1,500.

Delivery service is not available to islands area (including Discovery Bay & Ma Wan).

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SF Lockers (Hong Kong Only)

Order can be delivered to SF Lockers selected by customer at checkout.

The shipment will be ready in 1 - 2 working days upon payment confirmation. This might be vary depending on stock availability.

The shipment must be picked up the shipment within 24 hours of SMS notification. Should there be any difficulties, please content SF Express Customer Service Hotline directly at 2730 0273.

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Delivery Process and Lead Time

HONG KONG: Items will be delivered between 2-5 business days from date of purchase.

MACAU & CHINA: Items will be delivered between 3-10 business days from date of purchase.

*Delivery is not available for addresses with P.O. Boxes.

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Please contact our customer service at hotline@dermalogica.com.hk or call us at 3900 1400 from 10.00am – 5.00pm, on weekdays, for assistance.

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Multiple Address Delivery

We only deliver to one address per order. If you'd like to deliver to multiple addresses, please place a separate order for each unique address.

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Do you ship internationally?

We currently ship within Hong Kong, China and Macau only.